This guide is for financial counsellors working with clients who have gambling problems or are affected by problem gambling, such as family members.

Many clients who seek financial counselling are also struggling with serious financial, emotional, health and relationship problems related to problem gambling. It is also likely that they will not tell you about these problems unless you ask.

This guide has been developed to:

  • Increase your knowledge of problem gambling, and your understanding of its impact on those who gamble and their families.
  • Give you the information and tools you need to identify and support people with gambling problems.
  • Give you strategies to explore concerns about gambling and to prompt clients to take appropriate action.
  • Increase your knowledge of community supports and services that are available to people with gambling problems.
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